Bank and Direct-debit payment reconciliation middleware patches

Scheduled for Apr 17, 11:00 NZST  -  May 17, 11:00 NZST

Scheduled

The direct-debit and bank-feeds middleware that handles payment imports will be removed and reimplemented. In the interim we will manually apply payments after all payment batches have been processed. Payments will be reflected in your account within 5 working days of the payment confirmation message from the payment processor.

Credit-card payments are not impacted, they will reflect on your account within 1 business day.
Posted Apr 10, 2025 - 23:05 NZST
This scheduled maintenance affects: Portals (Payment platforms).